I know this has been posted here before so I’ll keep it short. I submitted a claim for a leaky water heater. Paid a call-out fee for a guy to take a few photos. The claim was immediately denied due to an “exclusion” hidden in the policy. Main paragraph states “all components of the water heater are covered.” Exclusion on a separate page: “excluded storage tanks.” Professional scammers. Submitted a claim to BBB which I know is just Yelp but if you have any other suggestions, let me know. Buyer beware.
7 Likes
All all home warranties are poor values.
they uncharge you along the way and find loopholes to not fix or replace things and try to frustrate you enough that you just pay for your own services. If they were good at what they did, you’d have new equipment and not need the extra warranty.
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Yeah, first time homeowner mistake. Just trying to warn others. Learning about the class action lawsuit against them too.
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I had a home warranty, and my basement drain would back up every time I did laundry. A plumber from the warranty came out and told me my washing machine was too close to the drain and that newer washers used too much water. I was only 22 and a first-time homeowner, so for about 10 years, I just dealt with the water. It didn’t really mess anything up since the floor was all concrete. Then, years later, I had another plumber come in, and he snaked the drain. After that, I never had another backup. The warranty folks just didn’t want to help and figured I wouldn’t know any better.
4 Likes
We got a home warranty when we purchased our house and had a water leak in our bathroom. The policy covers it, yes!..
…up to $250.
There was at least $3,000 worth of damage in our bathroom and the home warranty company paid $250. And it was like pulling teeth to get that $250.
Ridiculous.
3 Likes
I had a home warranty, and my basement drain would back up every time I did laundry. A plumber from the warranty came out and told me my washing machine was too close to the drain and that newer washers used too much water. I was only 22 and a first-time homeowner, so for about 10 years, I just dealt with the water. It didn’t really mess anything up since the floor was all concrete. Then, years later, I had another plumber come in, and he snaked the drain. After that, I never had another backup. The warranty folks just didn’t want to help and figured I wouldn’t know any better.
2 Likes
Did your homeowners insurance pay the rest after your deductible? Should’ve…
1 Like
We got a home warranty when we purchased our house and had a water leak in our bathroom. The policy covers it, yes!..
…up to $250.
There was at least $3,000 worth of damage in our bathroom and the home warranty company paid $250. And it was like pulling teeth to get that $250.
Ridiculous.
1 Like