Quicken Loans? Positive or Negative Experiences?

Hi there,

With a 25% down payment and a solid credit, asset, and income history, one of my clients is purchasing an Orange County apartment as an investment.

We have a 7-day escrow period to eliminate contingencies on this deal, followed by a 20-day close. I have doubts about the mortgage broker the customer chose; instead, she chose to work with a relative who obtained the loan via Quicken. Could someone perhaps remark on this?

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Call centres frequently slow down and complicate operations by separating duties into divisions. They also tend to hire fresh, inexperienced, or average loan officers due to low salary and a generic lending strategy. From my experience working in contact centres, I can state that while there are occasional high points, negative situations are far more typical. I have witnessed this firsthand.

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A week from now, I will be closing my Quicken account, and I have no negative things to say. It’s been simple, they respond quickly, and there haven’t been any problems. Everything is prepared; closes on 4/22, under contact 3/5. Our only hold-up is the appraisal, as we live in a very remote place. I’m still awaiting the evaluation report. It was completed on March 25.