Hello,
I have a client purchasing an investment condo in Orange County with 25% down and strong credit, assets, and income.
We have a 7-day escrow period to remove contingencies and a 20-day closing timeline. However, I’m not confident in the mortgage broker they chose, as they hired a family member who sourced the loan through Quicken. Any thoughts on this?
Thank you in advance.
I would recommend your client thoroughly vets the mortgage broker’s experience, reviews their past client testimonials, and compares rates or fees to other lender options. An independent, experienced mortgage professional may be a safer choice.
Hey, Quicken Loans consistently ranks high in customer satisfaction. It has frequently been at the top or near the top of J.D. Power’s mortgage customer satisfaction survey for many years.
Quicken Loans is well-regarded and known for excellent customer service. In 2023, it was ranked the second-best lender for customer satisfaction by J.D. Power’s Mortgage Origination Satisfaction Study. It also has an A+ rating from the Better Business Bureau.
I’m about a week away from closing my deal with Quicken, and everything’s been great. It’s been easy, they’re quick to respond, and I haven’t had any problems. We’re all set for closing on July 22.
The only delay is the appraisal because I live in a very rural area. The appraisal was done on June 25, but we’re still waiting for the report.